Executive checklist
Acquire from shop.ledger.com or authorized partners.
Get the official app at ledger.com/ledger-live, verify signatures.
Set a PIN on-device, write the recovery phrase on provided paper or steel backup.
Install coin-specific apps via Ledger Live Manager; add accounts.
Apply updates only through Ledger Live and confirm signatures.
Expanded guidance
Organizations should maintain procurement logs, device serial tracking, and sealed transfer protocols. Multi-signature arrangements and custody policies reduce single-point-of-failure risk. For individuals, maintain at least two geographically separated backups of the recovery phrase in secure storage.
Advanced considerations
- Passphrase strategy: record policies for hidden wallets.
- Periodic drills: test recovery procedures annually.
- Dedicated signing stations: minimize host exposure for high-value transactions.
Common issues & fixes
Device not recognized — check bridge, cable, and permissions. Firmware update failing — retry with desktop app and ensure power stability. Lost seed — no recovery; this is why backups are essential.